By implementing a structured Quality Management System, construction contractors seek to document, improve and verify fundamental daily operational practices in a manner that enables the organization to better satisfy the requirements and expectations of customers, associated parties and company stakeholders.
To be efficient as well as effective, your construction-focused Quality Management System must not only address company management, staff and workers, but it must also provide customers, external organizations and associated individuals with confidence in the integrity of the established QMS controls and functionality.
In this Ebook, we set focus on why and how use of the ISO 9001:2015 framework can enhance Quality Management within the construction industry. A theme of established QMS integrity runs deep within. Not all sections of the ISO 9001:2015 apply to every organization. Thus we do not devote great time to the introduction of new definitions or to the rehashing of standard business terminology. However, do not use any missing details as justification for exclusion of any given component of the ISO 9001:2015 framework. Rather seek to expand in the areas applicable to your organization.