Software Implementations can be tough, especially when everyone is time and resource poor.
So, you know how critical a project plan is to a successful construction project, right? Well, the same goes for software. Implementation of new software in your construction business relies heavily on a robust planning process and project roll-out, with set milestones along the way. Commonly when implementing software in your construction business, you’ll hear the complaint ‘MORE TRAINING NEEDED!’.
Yep, training is really important. But there are also other factors that are equally critical.
It’s important to keep in mind the steps and more importantly the change that is going to take place. Especially when your whole team is shifting from paper-based methods to a software solution. It’s key to appoint a software champion, this person who is in charge of learning the ins and outs of the software and be the go-to person in the company for any other users questions and pain points. This champion works closely with the software companies Customer Success Manager to ensure a smooth transition and adoption during the first 3-6 months of using the software.