Frequently asked questions

Assignar is a SaaS platform which means you pay a monthly/annual subscription fee.

Besides the ongoing fee, we charge a one-off onboarding fee to get you started on the right track.

In order to make sure you are paying a fair price and get a certain return on investment, we calculate pricing based on usage and business size.  Ask our sales team for a personal quote.

• An extensive onboarding at the start of your contract period from a dedicated customer success manager.
• Access to new features and enhancements as they become available on the platform
• Free unlimited phone, email and live chat support with your customer success manager
• Access to local Assignar networking events

When signing up for Assignar, you get more than just a software platform. Our customers rave about our dedicated customer success managers (CSM) that help you set up and run your operations via Assignar.

We have an extensive onboarding program to switch from your current systems and workflows to Assignar. Your dedicated CSM will train operations staff ( and optionally field crews) to get the most out of the Assignar platform.

After the initial onboarding period, you have access to free unlimited phone, email and live-chat support.

Our customer achieve 10x to 30x ROIs. Assignar saves on average 2 hours per day for operations managers, and 3 hours per week for field crews.

All customers have saved on their printed paper and phone bills. To learn more about ROI gained from customers, have a look at our collection of case studies.

Yes, Assignar integrates with the most popular accounting software including Xero, Sage, Quickbooks, MYOB EXO ERP.  Find all integrations in our integrations library.

If you can’t find your accounting package, or have any questions on how to integrate your accounting software with Assignar, ask our sales team about the specific details.

Assignar is cloud-based, hosted via Amazon Web Services.

As an Amazon Web Services (AWS) partner, we utilise AWS to manage our infrastructure remotely, providing our clients with the on-demand scalability, security, and dependability that modern business demands.

No, we back up your data progressively, that means a new back up is created almost instantly when you put new data in the system. This makes sure we never lose your data.

Your data is securely encrypted via Amazon Web Services (AWS). Assignar is ISO 27001 certified and will never share data with other parties.

AWS is a secure, durable technology platform with industry-recognised certifications and audits: PCI DSS Level 1, ISO 27001, FISMA Moderate, FedRAMP, HIPAA, and SOC 1 and SOC 2 audit reports. AWS services have multiple layers of operational and physical security to ensure the integrity and safety of your data. Read more